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duke health care patient assistance program

by Dejon Harber Published 2 years ago Updated 1 year ago
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Does Duke offer any financial assistance for paying my medical bills?

If you do not qualify for other financial sources, Duke Health offers an interest free payment plans. If you experience difficulties paying your bill, you can set up an interest-free payment plan in Duke MyChart. Duke University Health System (DUHS) financial assistance is also available for eligible patients based on Federal Poverty guidelines.

Why choose the Department of Medicine at Duke?

Duke Department of Medicine’s mission is to provide excellent patient care, as well as leading in research and education. We recognize the honor and responsibility of caring for our patients and their loved ones.

Where is inpatient care provided at Duke University?

Inpatient care is provided at the three hospitals in the Duke University Health System, which consistently earn top scores for hospital safety and reputation. DukeHealth.org is the online resource for patients who want to know about health care at Duke.

What is Duke health's goal?

His goal: to improve health care in the Carolinas, then a relatively poor region lacking in hospitals and care providers. Duke Health has devoted itself to that goal ever since, making sure that people across the region are able to get the medical care they need regardless of their ability to pay.

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What is Duke Prmo?

The Duke Revenue Cycle and Financial Management Fellowship Program is housed within the Patient Revenue Management Organization (PRMO), which is the centralized billing and collections office for the entire Duke University Health System.

Does Duke have charity care?

How do I apply for Duke charity care? We can help -- with interest-free payment plans, information about financial assistance you may be eligible for, and help to apply for government-sponsored programs.

How do I get a referral to Duke?

Call 1-800-MED-DUKE (800-633-3853) The Duke Consultation and Referral Center can: Put you in touch with a specific physician or service. Select an appropriate Duke physician based on your patients' diagnosis. Facilitate patient appointments.

Is Duke Health a non profit?

As a not-for-profit health system, Duke University Health System is committed to caring for our patients, nurturing the sick, and strengthening the well.

How do I apply for charity care in NC?

If you can answer yes to all of the following questions and would like to apply for Charity Care, see an Admissions or Front Desk Representative, or call the Financial Assistance Unit toll free at 866.704. 5286 or visit our website at: https://www.unchealthcare.org/site/healthpatientcare/ patient/other/financial.

How much does a financial care counselor make at Duke?

How much does a Financial Counselor make in Durham, North Carolina? As of Sep 13, 2022, the average annual pay for a Financial Counselor in Durham is $38,389 a year. Just in case you need a simple salary calculator, that works out to be approximately $18.46 an hour. This is the equivalent of $738/week or $3,199/month.

Is Duke a public or private hospital?

Duke University Health SystemTypePrivate (not-for-profit)IndustryMedicalFounded1998HeadquartersDurham, North CarolinaArea servedNorth Carolina; Virginia3 more rows

Is Duke a good hospital?

Duke University Hospital is consistently rated as one of the best hospitals in the United States and is known around the world for its outstanding care and groundbreaking research.

What is Duke Health known for?

Duke University Hospital is nationally ranked in 13 adult specialties: Cancer; Cardiology and Heart Surgery; Diabetes and Endocrine; Ears, Nose and Throat; Gastroenterology and GI Surgery; Gynecology; Neurology and Neurosurgery; Ophthalmology; Orthopedics; Pulmonology; Psychiatry; Rheumatology and Urology.

Is Duke Health a 501c3?

Duke Health qualifies as a "public" charitable organization and meets the requirements of Internal Revenue Code Section 501(c)(3). Gifts to Duke Health are deductible at the highest limits allowed for federal income or estate tax purposes.

Is UNC hospital a nonprofit?

UNC Health is a not-for-profit integrated health care system owned by the state of North Carolina and based in Chapel Hill. Originally established Nov. 1, 1998, by N.C.G.S.

Is Duke University tax exempt?

Duke University (Duke) and Duke University Health System's (DUHS) status of "tax exempt" is an IRS status, not the state of North Carolina. The state of North Carolina requires that Duke and DUHS collect sales tax on all non-exempted revenue.

How many doctors does Duke have?

The school comprises more than 2,600 regular rank faculty physicians and researchers, nearly 2,000 health professions and biomedical PhD students, and more than 6,000 staff.

How to set up a payment plan with Duke?from dukehealth.org

You can set up a payment plan 24/7 through your Duke MyChart account. If you need assistance, call our customer service team at 919-620-4555 (local) or 800-782-6945 (toll-free) between 8:00 am and 5:00 pm Monday, Tuesday, Wednesday, and Friday, or from 8:00 am to 4:00 pm Thursday.

How long does Duke University Health System pay interest?from dukehealth.org

Duke University Health System (DUHS) offers interest‐free payment plans of up to six years, depending on the amount you owe to all Duke Health entities. The table below shows the maximum amount of time you can take to pay based on your outstanding balance.

What do financial counselors do when you receive care?from dukehealth.org

During your visit, financial counselors will share with you any outside forms of financial assistance -- such as Medicaid or the Crime-Victim or Cancer-Control Programs -- that can help pay for services.

What is a PAS?from pas.duke.edu

Personal Assistance Service (PAS) is the faculty/employee assistance program of Duke University and Health System. Our staff of licensed professionals offers assessment, short-term counseling, and referrals to help resolve a range of personal, work, and family problems. PAS services are available at no charge to benefit-eligible Duke faculty, staff, and their family members.

Where is the PAS office at Duke University?from pas.duke.edu

To schedule an appointment to meet with a PAS counselor contact the PAS office at 919-416-1PAS (919-416-1727), Monday through Friday, between 8:00 a.m. and 5:00 p.m. Main Street location: 2200 West Main Street, Erwin Square Tower, on the 4th floor in Suite 400A.

Can you get financial assistance if you receive emergency care?from dukehealth.org

You may be eligible for financial assistance if you receive services needed to prevent a health issue. Urgent and emergency care covered by our financial assistance policy includes: Transplant, experimental, and elective services are not eligible for a financial assistance discount.

Is Duke University a non profit?from dukehealth.org

As a not-for-profit health system, Duke University Health System is committed to caring for our patients, nurturing the sick, and strengthening the well. We honor our tax-exempt status and our responsibility to the counties we serve through various programs, activities, and partnerships that are aimed at improving the health of our communities. The details of our community involvement can be found here.

Addressing Health Care Disparities during COVID-19

The COVID-19 pandemic in the U.S. has disproportionately affected African Americans, Latinx and Native Americans not only in terms of the incidence of disease but also in terms of mortality. In the U.S., African Americans have a 3.5 times higher age adjusted mortality compared to whites.

Addressing Disparities in Women's Health Care

At Duke Health, we recognize the impact of systemic racism and bigotry in women’s healthcare that we experience in our state and nation and have a long-held commitment to eradicating these disparities as one of the most important missions in our care of patients.

Resources

Duke University is proudly home to the Duke Center for Research to Advance Healthcare Equity (REACH), one of 12 centers funded by the National Institute of Minority Health and Health Disparities (NIMHD), part of the National Institutes of Health.

What is Duke Health Resource Center?

The Duke Health Resource Center provides inpatient and discharge care support to patients who are admitted into any of Duke Health's three hospitals.

What is PHMO patient care?

PHMO Patient Care Support aims to improve health outcomes by ensuring patients are able to follow their treatment plans and access the right care at the right time. We provide two types of services:

Where is the PAS office at Duke University?

To schedule an appointment to meet with a PAS counselor contact the PAS office at 919-416-1PAS (919-416-1727), Monday through Friday, between 8:00 a.m. and 5:00 p.m. Main Street location: 2200 West Main Street, Erwin Square Tower, on the 4th floor in Suite 400A.

What is a PAS?

Personal Assistance Service (PAS) is the faculty/employee assistance program of Duke University and Health System. Our staff of licensed professionals offers assessment, short-term counseling, and referrals to help resolve a range of personal, work, and family problems. PAS services are available at no charge to benefit-eligible Duke faculty, staff, and their family members.

Can PAS Help?

PAS counselors often talk with people experiencing a range of personal, family, or work-related problems, including:

Connect with your health care at Duke Health

DukeHealth.org is the online resource for patients who want to know about health care at Duke.

Clinical services by division

Faculty physicians in these Department of Medicine divisions provide both hospital inpatient and ambulatory outpatient care:

What is Duke Health's goal?

His goal: to improve health care in the Carolinas, then a relatively poor region lacking in hospitals and care providers. Duke Health has devoted itself to that goal ever since, making sure that people across the region are able to get the medical care they need regardless of their ability to pay.

How much did the Duhs fund in 2018?

In fiscal year 2018, DUHS provided a total of $552 million in community benefit and investments. That included $98 million in charity care at cost to eligible uninsured low-income patients, $69 million for health professionals' education, and $12 million in direct and in-kind support for community groups. DUHS also absorbed Medicaid program losses of $95 million, Medicare program losses of $256 million and unrecoverable patient debt at a cost of $22 million.

What is the ALMA program?

ALMA (Amigas Latinas Motivando el Alma), a joint research program with the University of North Carolina at Chapel Hill to train Latinas in mental health coping skills and teaching those skills to their peers in Durham and Chatham counties.

What is just for us?

Just for Us, providing primary care, case management, nutrition counseling and occupational therapy services for frail, medically complex elderly patients and adults with disabilities in their apartments, based in 13 public or subsidized senior housing sites operated in conjunction with Lincoln Community Health Center .

Is Duke University a non profit?

As a not-for-profit health system, Duke University Health System is committed to caring for our patients, nurturing the sick and strengthening the well. We honor our tax-exempt status and our responsibility to the counties we serve through various programs, activities and partnerships that are aimed at improving the health of our communities.

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