What services does the Mercy Health financial assistance program cover?
The Mercy Health Financial Assistance Program may be used for all medically necessary hospital services, including inpatient, emergency and outpatient services for residents within our service area. Which Services Do Not Apply?
Are services provided by Mercy Health Physician Partners billed separately or together?
Services provided by Mercy Health Physician Partners (MHPP) are billed separately, but are covered by Mercy Health Financial Assistance. If you have questions about your bill or want to apply for financial assistance, please contact Patient Business Services – Farmington (PBS-F) Customer Service toll free at 1-866-611-1512.
What is Mercy Health doing to help patients with disabilities?
We honor the rights of individuals with disabilities and accommodate all patients, including those who do not speak English as their first language. Learn more about the financial assistance resources offered at Mercy Health. Mercy Health accepts a variety of health insurance types from many carriers to best serve our communities.
How do I get financial assistance with a medical bill?
If you are looking for financial assistance with a medical bill from one of our hospitals, you'll find all of the necessary information on our financial assistance policy below. Please contact 877-918-5400 with any questions. Cincinnati (Anderson Hospital, Clermont Hospital, Fairfield Hospital, The Jewish Hospital, West Hospital)
What is not included in the Financial Assistance Program?
What is the number to contact for financial counseling in Grand Rapids?
Is Mercy Health Financial Assistance billed separately?
About this website
Mercy Financial Assistance Program
Please allow ten (10) business days for us to review your submitted information. You will be notified by letter of the financial assistance discount we are able to provide.
Mercy Health Financial Assistance Policy
Mercy Health's mission is to extend the healing ministry of Jesus by improving the health of our communities with emphasis on people who are poor and under-served. We care for everyone who comes to us in need regardless of his or her ability to pay.
FINANCIAL ASSISTANCE APPLICATION Physician’s Billing - Mercy Health
financial assistance application physician’s billing date of service: _____ account number: _____
Financial Assistance | Mercy Health
Making Quality Care Possible for all Patients. Mercy Health does not refuse medically necessary or emergency care. Assistance is provided to low-income individuals and people with special health care expenses who live in our service area because everyone deserves access to quality care, regardless of your financial situation.
Financial assistance | Mercyhealth
EOE&AA/M/F/Vet/Disabled. Mercyhealth is an Affirmative Action/Equal Employment Opportunity Employer. It is the policy of Mercyhealth to take affirmative action to insure that no employee or applicant for employment is discriminated against because of age, race, religion, color, handicap, sex, physical condition, developmental disability, sexual orientation (as defined in § 111.32(13m), Wis ...
CHI Mercy Health Financial Assistance Application Form Instructions
INCOME INFORMATION REMEMBER: You must include proof of income with your application. You must provide information on your family’s income. Income verification is required to determine financial assistance.
What is Mercy Health?from mercy.com
Mercy Health's mission is to extend the healing ministry of Jesus by improving the health of our communities with emphasis on people who are poor and under-served. We care for everyone who comes to us in need regardless of his or her ability to pay.
What is not included in the Financial Assistance Program?from mercyhealth.com
Our Financial Assistance Program does not include the following: Cosmetic surgery. Services that are not medically necessary. Services to patients who qualify for county, state or federal assistance; other assistance programs; or other health care coverage.
Is Mercy Health Financial Assistance billed separately?from mercyhealth.com
Services provided by Mercy Health Physician Partners (MHPP) are billed separately, but are covered by Mercy Health Financial Assistance. If you have questions about your bill or want to apply for financial assistance, please contact Patient Business Services – Farmington (PBS-F) Customer Service toll free at 1-866-611-1512.
What is not included in the Financial Assistance Program?
Our Financial Assistance Program does not include the following: Cosmetic surgery. Services that are not medically necessary. Services to patients who qualify for county, state or federal assistance; other assistance programs; or other health care coverage.
What is the number to contact for financial counseling in Grand Rapids?
For financial counseling assistance, please contact us at 616-685-6143 (Grand Rapids) or 231-672-4357 (Muskegon).
Is Mercy Health Financial Assistance billed separately?
Services provided by Mercy Health Physician Partners (MHPP) are billed separately, but are covered by Mercy Health Financial Assistance. If you have questions about your bill or want to apply for financial assistance, please contact Patient Business Services – Farmington (PBS-F) Customer Service toll free at 1-866-611-1512.
Can I set up a payment plan?
Interest-free, short-term financing may be available. Under our short-term financing program, you may pay balances in equal installments of at least $50 for a period of up to 24 months. Auto-pay using a credit or debit card is required for all payment plans.
Pay costs over time with CareCredit
CareCredit is a health, wellness and personal care credit card that gives you the ability to pay overtime with promotional financing options* for expenses of $200 or more.
Community Care Program
Through our Community Care Program, you may apply for and qualify for reduced prices or free services, depending on your eligibility.
Illinois hospital uninsured patient discount information
An uninsured Illinois resident who meets certain income requirements may qualify for a discount on hospital services. You can apply for consideration under Mercyhealth's Financial Assistance Program. Call call 800.236.0999 or ask to speak with a patient financial counselor at any Mercyhealth location.
What if I need help applying for financial assistance?
For more information about our Financial Assistance Program, call 608.741.7630 or 866.269.7115. You can also stop by the main reception desks at one of our hospitals.
How to register for my chart at Mercy Health?from mercy.com
Register by phone - Prefer to register for my chart by phone? Simply call the Mercy Health MyChart help desk at 844-552-4278. Please note, COVID-19 Vaccine scheduling is not available through the MyChart Help Desk.
When will I receive a copy of my medical record?from mercy.com
Please allow 30 business days for us to process your request. In some cases, the information you need may be stored at one of our offsite storage locations so additional time may be required to process your request. Please be sure to fill out the authorization form accurately. Inaccurate information on the form may cause delays in providing you with the information you requested.
What is Mercy Health's MyChart?from mercy.com
MyChart can help you take control of your health with free, personalized and secure 24/7 online access to health care. With MyChart, patients of Mercy Health can make an appointment, view health information, get test results, refill prescription and communicate with your care team.
How to sign up for MyChart?from mercy.com
There are three easy ways to sign up for MyChart: 1 Register online - You may have been given a 10-digit activation code at your last doctor's appointment. If so, click here to register online. No need to worry if you don't have an activation code. You can still register for MyChart by providing a little bit of information about yourself. Click here to register without an activation code. 2 Register at your provider's office - It's quick and easy to set up an account at your health care provider’s office during your next appointment. 3 Register by phone - Prefer to register for my chart by phone? Simply call the Mercy Health MyChart help desk at 844-552-4278. Please note, COVID-19 Vaccine scheduling is not available through the MyChart Help Desk.
What is Mercy Medical Center?
Mercy Medical Center (Mercy) is committed to providing financial assistance to persons who have healthcare needs and are uninsured, underinsured, ineligible for government programs, or are otherwise unable to pay for medically-necessary care based on their individual financial situation. Consistent with its mission to deliver compassionate, high quality, affordable healthcare services and to advocate for those who are poor and disenfranchised, Mercy Medical Center strives to ensure that the financial capacity of people who need healthcare services does not prevent them from seeking or receiving care. Mercy Medical Center will provide, without discrimination, care for emergency medical conditions to individuals regardless of his or her eligibility for financial assistance or for government assistance. Mercy Medical Center will not engage in actions that discourage individuals from seeking emergency medical care.
Can you apply for financial assistance without completing the financial assistance application?
Patients who meet presumptive eligibility criteria under this Section may be granted financial assistance without completing the financial assistance application. There are instances when a patient may appear eligible for financial assistance, but there is no financial assistance application on file due to a lack of supporting documentation. Often there is adequate information provided by the patient or through other sources, which could provide sufficient evidence to provide the patient with financial assistance. In the event there is no evidence to support a patient’s eligibility for financial assistance, Mercy Medical Center may use third-party agencies in determining approximate income amounts for the basis of determining financial assistance eligibility and potential discount amounts. Presumptive eligibility may be determined on the basis of individual life circumstances that may include:
Does Mercy Medical Center have collections?
Mercy Medical Center shall develop policies and procedures for internal and external collection practices (including actions the hospital may take in the event of non -payment, including collections action and reporting to credit agencies) that take into account the extent to which the patient qualifies for financial assistance, a patient’s good faith effort to apply for a governmental program or for financial assistance from Mercy Medical Center, and a patient’s good faith effort to comply with his or her payment agreements with Mercy Medical Center. For patients who qualify for financial assistance and who are cooperating in good faith to resolve their discounted hospital bills, Mercy Medical Center may offer extended payment plans, will not send unpaid bills to outside collection agencies, and will cease all collection efforts.
How do I know if Cleveland Clinic contracts with my health plan?from my.clevelandclinic.org
To receive full insurance benefits, some insurance providers require patients to receive services with “in-network” or “participating provider” hospitals and physicians. Call your insurance provider to make sure Cleveland Clinic is in your network.
What age does the federal government cover health insurance?from my.clevelandclinic.org
The federal government’s health insurance program for people ages 65 and older , and certain younger people with disabilities or kidney failure.
Does Cleveland Clinic require a referral from an outside doctor?from my.clevelandclinic.org
Cleveland Clinic does not require a referral, however your insurance company might require one to provide coverage for your visit or procedure. For more details, please review our billing checklist.
Does Cleveland Clinic send the necessary information and paperwork to insurance providers?from my.clevelandclinic.org
Yes. However, they sometimes need more information from you to process a claim . If you’re unsure, you can contact your provider to make sure they have what they need.
Does Cleveland Clinic bill secondary insurances?from my.clevelandclinic.org
Yes, Cleveland Clinic is dedicated to helping you receive full benefits from your insurance provider. You will be asked to provide complete insurance information upon registration. Be sure you have a copy of your insurance cards at that time. As a service to you, we will submit secondary claims along with required EOBs to your insurance provider. However, if your insurance provider doesn't make payment within 60 days, we will ask you to pay the amount owed.
What happens if your insurance company is not accepted by Cleveland Clinic?from my.clevelandclinic.org
If your insurance company is not accepted by Cleveland Clinic: This means your insurance plan is considered out-of-network which can lead to greater out-of-pocket expenses for your care. Please contact your insurance company for more information about what your financial responsibility may be if you choose to receive care at Cleveland Clinic.
Can emergency services be delayed?from my.clevelandclinic.org
Emergency service will never be delayed or withheld on the basis of a patient's ability to pay.
What is not included in the Financial Assistance Program?
Our Financial Assistance Program does not include the following: Cosmetic surgery. Services that are not medically necessary. Services to patients who qualify for county, state or federal assistance; other assistance programs; or other health care coverage.
What is the number to contact for financial counseling in Grand Rapids?
For financial counseling assistance, please contact us at 616-685-6143 (Grand Rapids) or 231-672-4357 (Muskegon).
Is Mercy Health Financial Assistance billed separately?
Services provided by Mercy Health Physician Partners (MHPP) are billed separately, but are covered by Mercy Health Financial Assistance. If you have questions about your bill or want to apply for financial assistance, please contact Patient Business Services – Farmington (PBS-F) Customer Service toll free at 1-866-611-1512.
Apply For Financial Assistance
Qualifying Services
- The Mercy Health Financial Assistance Program may be used for all medically necessary hospital services, including inpatient, emergency and outpatient services for residents within our service area.
Which Services Do Not Apply?
- Our Financial Assistance Program does not include the following: 1. Cosmetic surgery 2. Services that are not medically necessary 3. Services to patients who qualify for county, state or federal assistance; other assistance programs; or other health care coverage 4. Services that result from patients going out of their insurance network for care 5. Balances due to insurance deductibles, …
Other Bills
- You may receive separate bills for other medical services that are related to your hospital visit. Please contact those service providers directly regarding any insurance or payment questions. Select a location below to see a list of those providers that includes individual doctors, practice groups, or any other entities that provide emergency or medically necessary care at Mercy Healt…
Payment Plan Options
- Internal Payment Plan
Patients who are able to pay the account balance due within 90 days can call 1-800-494-5797 to make arrangements. - External Payment Plan
Our website is www.AccessOneMedCard.com. We offer extended payment plans to patients through our partner AccessOne. They offer no-interest and flexible low-interest payment plans that are tailored to your health and financial situation. Their program covers all patients regardle…