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patient assistance program for the university of vermont medical center

by Flavio Strosin Published 2 years ago Updated 1 year ago
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Patient and Family Advocacy

  • The Office of Patient and Family Advocacy at The UVM Medical Center can help with concerns about delivery of care, 802-847-3500. Monday - Friday, 8:00 am - 4:30 pm
  • Chittenden County residents age 60 and over: Champlain Valley Agency on Aging, 802-865-0360
  • Outside Chittenden County: Senior Helpline, 1-800-642-5119

Financial Assistance & Patient Assistance Program
You may qualify for help even if you have health insurance. Find out more about the Financial Assistance Program. Reach out to us with your questions at 802-847-8000, or toll-free at 800-639-2719.

Full Answer

What is the University of Vermont Medical Center financial assistance program?

At The University of Vermont Medical Center, we want to make sure you get the emergency and other medically necessary care you need. Our Financial Assistance Program provides free and discounted care to eligible patients to help cover the cost of that care. You may qualify for help even if you have health insurance.

What does the University of Vermont Medical Center do for patients?

The University of Vermont Medical Center has a number of programs and resources available for patients and families who require special assistance of any kind. The University of Vermont Medical Center offers a number of programs and resources to our patients and their families who require special assistance of any kind.

How do I contact UVM health's health assistance program?

Email: [email protected] At The University of Vermont Medical Center, we want to make sure you get the emergency and other medically necessary care you need. Our Financial Assistance Program provides free and discounted care to eligible patients to help cover the cost of that care.

What is the UVM Health Assistance Program (HAP)?

The Health Assistance Program (HAP) at The UVM Medical Center offers patient assistance, financial assistance, advocacy support, and other services. At the University of Vermont Medical Center we want to make sure that cost doesn’t prevent you from getting the care you need.

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How do I get help in Vermont?

Vermont 211 is the statewide referral agency that provides listings of financial and other assistance agencies by county. Consumers can find out what agencies in their area provide financial help with paying utility bills, or other needs, by calling "211" or by visiting the Vermont 211 website.

Who owns University of Vermont Medical Center?

the University of Vermont Health NetworkThe University of Vermont Medical Center (UVMMC) is a five-campus academic medical facility under the corporate umbrella of the University of Vermont Health Network that is anchored by a 562-bed hospital.

What trauma level is University of Vermont Medical Center?

Level 1 Trauma CenterUniversity of Vermont Medical Center Currently with 562 beds, UVMMC serves as the primary academic medical center for the Robert Larner College of Medicine, and includes a Level 1 Trauma Center, the UVM Children's Hospital, the UVM Cancer Center, and the only Neonatal ICU in Vermont.

How much is parking at UVM medical Center?

Current parking garage rates:HoursCost0-1Free1-2$2.502-3$3.753-4$5.002 more rows

How many nurses work at Uvmmc?

4,000 nursesThere are more than 4,000 nurses at Vanderbilt University Medical Center, all of them committed to transforming patient care through exemplary professional practice.

How many beds does Vermont medical Center have?

562UVM Medical Center / Number of beds

Does Vermont have a Level 1 trauma center?

The UVM Medical Center is the only Level I Trauma Center in the state of Vermont, and is one of about 100 in the country. It has been designated a Level I Trauma Center since 1994.

What is a level one trauma center?

Level I Trauma Center is a comprehensive regional resource that is a tertiary care facility central to the trauma system. A Level I Trauma Center is capable of providing total care for every aspect of injury – from prevention through rehabilitation.

Who owns Central Vermont Medical Center?

The University of Vermont Health NetworkCentral Vermont Medical Center is part of The University of Vermont Health Network, a six-hospital network serving patients and their families in Northern New York and Vermont.

Can I bring a car to UVM?

Parking permits are required, hangtags and stickers are no longer necessary. The license plate number of the vehicle you register for campus parking will serve as the key identifier for your assigned campus parking privileges. Read more regarding our important information about virtual permits.

Where can students park at UVM?

Your Commuter Brown Parking Permit allows you to park:In Gutterson Garage and lots in the following locations: all valid, non-reserved, non-numbered parking spaces inside the garage and adjoining the garage;Near UVM Police Services, where the signs at the entrances indicate “Catamount West Lot”;More items...

Who owns Central Vermont Medical Center?

The University of Vermont Health NetworkCentral Vermont Medical Center is part of The University of Vermont Health Network, a six-hospital network serving patients and their families in Northern New York and Vermont.

Is UVM a non profit?

The University of Vermont Medical Center is a nonprofit 501(c)(3) organization.

Is UVM a Level 1 trauma center?

The UVM Medical Center is a Level I Trauma Center, which means we meet or exceed strict national standards in providing the highest level of specialty care to trauma patients.

How old is UVM medical?

The University Health Center was formed in 1971 when the need for a coordinated program to teach ambulatory care to medical students encouraged the historic joining of 10 specialty practice groups under one roof. UHC is located in the former Bishop DeGoesbriand hospital, which opened in 1924.

What is the number to call for seniors in Chittenden County?

Outside Chittenden County: Senior Helpline, 800-642-5119 . Health Care Ombudsman Program: Free statewide program to help Vermonters resolve problems and complaints with their health insurance. Call 802-863-2316 or toll-free at 800-917-7787.

What is the number for UVM?

Advocacy. The Office of Patient and Family Advocacy at the UVM Medical Center can help with concerns about delivery of care, 802-847-3500 . Monday - Friday, 8 am - 4:30 pm. Health Care Ombudsman Program: Free statewide program to help Vermonters resolve problems and complaints with their health insurance.

How much money can a family of four save?

For example, a family of four with a household income of $100,000 could save up to $600 per month on out of pocket costs at the pharmacy. Medications can be picked up at a UVM Health Network pharmacy or conveniently mailed to your home.

What is the phone number for HAP?

Advocacy and support with obtaining other health care related resources. Call: 802-847-6984 or toll-free at 888-739-5183.

What is the Health Program?

The Health Program (HAP) is here to help eligible low- and middle-income families get prescription medications at no cost, even if you have insurance.

How to get information on equipment to assist with mobility?

Information on equipment to assist with mobility can be obtained by calling the Agency of Aging & Disabilities, 802-241-2401.

How to contact VtMednet?

Reach out to us with your questions at 802-847-8000, or toll-free at 800-639-2719. Or e-mail [email protected].

What is the Vermont Homeowner Assistance Program?from vhfa.org

Using these funds, VHFA will launch the Vermont Homeowner Assistance Program (HAP) this fall to prevent mortgage delinquencies and defaults, foreclosures, loss of utilities or home energy services and displacement. A prescreening tool is now available to help homeowners learn about the types of assistance and eligibility guidelines for the upcoming Vermont HAP.

What are financial hardships?from vermonthap.vhfa.org

Financial hardships can include: job loss, a reduction in income, or increased costs due to illness or the need to care for a family member.

What is the difference between a W-2 and a federal W-2?

There is a difference between your W-2's and your Federal Tax Return. A W-2 is simply a statement of your earnings. Your Federal Tax Return is a complete recording of your total income. We require a copy of your Federal Tax Return. W-2's cannot be used as a substitute. We also do not accept summaries from your eFiles of Federal Tax Returns. If you do not have a copy of your Federal Tax Return contact the Internal Revenue Service (IRS) at 1-800-908-9946 and request a tax return transcript at no cost or visit www.irs.gov/Individuals/Get-transcript

What is a yearly letter for Social Security?

If you are receiving social security or disability benefits, this is the yearly letter that social security sends notifying you of your monthly eligible benefits. For verification purposes we will accept a copy of the benefit award letter, a copy of your social security (disability) check or if you have direct deposit we will accept your bank statement showing your social security deposit as verification. Whichever verification is used, the monthly eligibility benefits should match the amount given on the application.

What must be within guidelines?

Household income and assets must be within guidelines

How much support do you need to include dependents?

You may include dependents for which you provide at least 50 % support and who are reflected as dependents

What counties are eligible for University of Vermont Medical Center?

You must be a permanent resident within The University of Vermont Medical Center financial eligibility area which includes all of Vermont, and Clinton, Essex, Franklin, Hamilton, St. Lawrence, Warren, and Washington counties of New York, and for laboratory only, in New Hampshire Coos, Grafton, and Sullivan.

Where to file a grievance with UVM?

If you need help filing a grievance, the Office of Patient and Family Advocacy is available to help you.

Is a primary residence considered an asset?

Some items such as your primary residence and non-recreational vehicles are not considered assets for this purpose. If your income and/or assets exceed the guidelines (400%) but you have extenuating circumstances, an application may be considered when submitted with a letter explaining your extenuating circumstances.

What is financial assistance at CVPH?

The Financial Assistance Program at CVPH is designed to help people who are uninsured or underinsured and do not have the ability to pay. All patients receive medical care regardless of ability to pay. You must meet the eligibility requirements. You are expected to contribute to your care based on your ability to pay.

How to contact CVPH?

Anyone wishing to apply should contact CVPH one of the following ways: Download Application. Phone (518) 562-7074. We would be happy to provide you with an appointment to assist you in completing your application.

How to contact Adirondack Health Institute?

If you're unsure of how to obtain information about government supported health insurance, you can contact one of our certified Financial Advocates, Adirondack Health Institute at (866) 872-3740. Adirondack Health Institute will provide assistance in applying for Medicaid, Child Health Plus and Family Health Plus.

What is a denial of financial assistance?

Denial: Denials are based on information provided by you and will be specific as to what financial assistance eligibility the patient did not meet.

What documentation is required for financial assistance?

What documentation is required? In order to determine the fee-scale amount and eligibility for financial assistance, the patient will have to provide the following documentation: All household income documents; pay stubs or W2 withholding form. Pension or retirement benefits.

How to contact Financial Advocate?

We will be happy to assist you with options. All payment arrangements must be approved and coordinated with the Financial Advocate at (518) 562-7074 after receipt of the first bill.

How long does it take to apply for financial assistance?

If you're applying after services have been rendered, you have a maximum of 120 days from the date of service to make application. Once you have received the application, you have 20 days to submit the completed form.

What percentage of patients are invited to present extenuating circumstances in the form of a letter to be reviewed by?

Patients above 400% of the FPLG are invited to present extenuating circumstances in the form of a letter to be reviewed by an appeals committee.

How long do you have to live in Vermont to be a patient?

Patients must live in our service area. They must be full time Vermont residents or residents living greater than 6 months in Vermont.

What is the phone number for Central Vermont Medical Center?

If you have any questions regarding Central Vermont Medical Center’s Financial Assistance Program or your application status, contact the Financial Counseling office at 802-371-4600 Option 1, Option 1.

How is AGB calculated?

The average generally billed (AGB) to patients is calculated using the “Look-Back method”; actual claims paid to the organization by Medicare only or claims paid to the organization by Medicare together with all private health insurers, including any associated portions of these claims paid or owed by beneficiaries .

What is the Health Program?

The Health Program (HAP) is here to help eligible low- and middle-income families get prescription medications at no cost, even if you have insurance.

How long do you have to keep pay stubs?

If employed, copies of pay stubs for the last 3 months (or those available), or statement from Employer.

What is patient financial assistance?

Patient Financial Assistance Guidelines: In accordance with financial need, eligible services under this policy will receive financial assistance based upon the federal poverty guidelines. The amount of assistance provided to a patient will vary based upon their income level and the grant awarded shall ensure the patient is not responsible for more than the amount generally billed to an insured patient.

What is financial assistance at Alice Hyde?

The Financial Assistance Program at Alice Hyde Medical Center is designed to help people who are uninsured or underinsured and do not have the ability to pay. All patients receive medical care regardless of ability to pay. You must meet the eligibility requirements for financial assistance. You are expected to contribute to your care based on your ability to pay. This is not an insurance program, and is not meant to replace benefits that are, or could be, received from government supported programs. It is the intention of Alice Hyde Medical Center to offer assistance to our most financially needy patients.

What counties does Alice Hyde Medical Center serve?

Alice Hyde Medical Center provides financial assistance to all eligible NYS residents for emergency services in our primary service areas: Clinton, Franklin, Essex, and St. Lawrence Counties of New York State and for non-emergency medically necessary services, Alice Hyde Medical Center may extend financial assistance to other geographic areas on a case by case basis. For more information, please refer to our Plain Language Summary of the Financial Assistance Program.

What is Alice Hyde Medical Center?

The University of Vermont Health Network - Alice Hyde Medical Center is committed to treating all patients equitably, with dignity and respect regardless of your ability to pay.

How long does it take to get a medical bill from Alice Hyde?

Once you have received the application, you have 20 days to submit the completed form. While your application is being processed, you may disregard any bills from Alice Hyde Medical Center until you have received a written decision on your application.

How to contact Patient Financial Services?

We will be happy to assist you with options. All payment arrangements must be approved and coordinated with the Patient Financial Sercices Office at 518-481-2241 after receipt of the first bill.

How to contact the government about health insurance?

If you're unsure of how to obtain information about government supported health insurance, you can contact our office at (518) 481-2241 . We will refer you to a certified counselor who can provide assistance in applying for Medicaid, Child Health Plus, and Essential Plans.

How long does it take to apply for financial assistance?

If you are applying after services have been rendered, you have a maximum of 120 days from the date of service to make application. Once you have received the application, you have 20 days to submit the completed form.

When will UVM start?

The plan is expected to begin on January 1, 2022. For more information, click here.

Does Porter Medical Center have financial assistance?

Porter Medical Center has Patient Financial Service Advocates who can help identify, assist, and support our patients with financial assistance to pay for their medical care. Assistance available includes assessing the patients’ eligibility, linking patients to available government funding sources, and determining whether they are eligible for charity care or financial hardship treatment.

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Health Access Program

  • This program provides the following types of assistance: 1. Obtaining ongoing health care at a reduced cost or free of charge 2. Affordable medications, medical equipment and supplies 3. Access to community resources and state programs 4. Managing health concerns and case management Call 802-847-6984. Monday - Thursday, 1:00 - 4:00 p.m. All calls are returned withi…
See more on uvmhealth.org

Interpreter Services

  • Interpreters for sign and spoken language are available for many languages and for the hearing-impaired or deaf patients. Your case manager or social worker can arrange in in-person interpreter. Video interpretation is also available in the following languages: 1. American Sign Language 2. Vietnamese 3. Mandarin 4. Cantonese 5. Arabic 6. Hmong Arrangements can be m…
See more on uvmhealth.org

Transportation

  • Chittenden County Transportation Authority (CCTA) College Street shuttle serves The UVM Medical Center, the Church Street Marketplace, Union Station, and the University of Vermont Waterman Building. For more information, please call 802-864-CCTA (2282), or visit www.cctaride.org(link is external). Transportation services for the elderly and disabled are avail…
See more on uvmhealth.org

Patient and Family Advocacy

  1. The Office of Patient and Family Advocacyat The UVM Medical Center can help with concerns about delivery of care, 802-847-3500. Monday - Friday, 8:00 am - 4:30 pm
  2. Chittenden County residents age 60 and over: Champlain Valley Agency on Aging, 802-865-0360
See more on uvmhealth.org

Mobility

  • Information on equipment to assist with mobility can be obtained by calling the Agency of Aging & Disabilities, 802-241-2400.
See more on uvmhealth.org

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