How to contact HSHS Financial Assistance?
Visit the HSHS Financial Assistance Program website to fill out an application, or call our Customer Service department at 888-477-4221 for assistance. Return by deadline date. If help is needed, someone will be glad to assist you.#N#Please provide copies of the following items:
How long does it take to pay a patient statement?
Applicant must make financial arrangements to pay the enclosed statements with a patient account representative with ten (10) business days or the balance will be due within thirty (30) days.
Financial Hardship Program
1. Individuals and families having a remaining balance after their insurance has processed a claim
Assistance For Uninsured Patients
Our Financial Counselor utilizes a social service approach to assisting uninsured patients with securing insurance and/or funding through federal and state agencies (i.e.: Department of Social Security, Medicare, Medicaid, Kynect, etc.). We can help the patient navigate the application process either by phone or in-person interviews.
Uninsured Discount Program
For uninsured patients who do not qualify for either of the programs above or other discounts, we offer a self-pay discount for medical bills.
Portuguese
For answers to your questions and assistance with the process, call our Customer Service team at 888.488.7667.
Simplified-Chinese
For answers to your questions and assistance with the process, call our Customer Service team at 888.488.7667.
Traditional-Chinese
For answers to your questions and assistance with the process, call our Customer Service team at 888.488.7667.
Vietnamese
For answers to your questions and assistance with the process, call our Customer Service team at 888.488.7667.
Portuguese
Read about Dignity Health's Financial Assistance Policy in layman's terms.
Simplified-Chinese
Read about Dignity Health's Financial Assistance Policy in layman's terms.
Traditional-Chinese
Read about Dignity Health's Financial Assistance Policy in layman's terms.
What is the right of each patient to receive prompt life saving treatment in an emergency?
The right of each patient to receive prompt life saving treatment in an emergency without discrimination on account of economic status or source of payment and without delaying treatment for purposes of determining insurance information, unless such delay can be imposed without material risk to the patient’s health.
What is the right of each patient to obtain a copy of any rules and regulations of the Hospital?
The right of each patient to obtain a copy of any rules and regulations of the Hospital which apply to a person’s conduct as a patient. The right of each patient to considerate and respectful care, including consideration of the psychosocial, spiritual and cultural values that influence the perception of illness.
What is the right of each patient to refuse removal of clothing?
The right of each patient to refuse removal of clothing. The right of the patient suffering from breast cancer to receive complete information on the alternative treatments, which are medically viable. The right of the patient to refuse to serve as a research subject, and to refuse any care or examination when the primary goal is educational ...
What is the right of each patient to privacy during medical care?
The right of each patient to privacy during medical care, within the Hospital’s capacity to provide it, and to receive care in a safe setting, free from any form of abuse, neglect or harassment. The right of the patient to receive the name and specialty of any individual responsible for care or the coordination of care upon request.
Is a physician an employee or agent of a hospital?
To understand that physicians (includes persons employed by physicians such as mid-level providers) on the staff at this hospital, including my attending physician, may not be an employee or agent of the hospital and that the hospital cannot be held responsible for any actions related to a physician’s medical decision making specific to my care while at the hospital.
Who do I contact for help?from dignityhealth.org
At your next visit, tell the staff you would like to have a portal. The staff will request your email address, and may have you complete a consent form. Within 30 minutes, you will receive an invitation with a link to enroll. Just click on the link and follow the instructions to complete your enrollment. Some facilities are providing onsite account creation during your stay. Ask your caregivers if it is available at the facility you visit.
What is the patient portal?from dignityhealth.org
The patient portal is a website that allows you a convenient and secure way to view portions of your medical records and communicate with your provider’s health care team. Within your portal, you will be able to do the following:
Who has access to my account?from dignityhealth.org
At your next visit, tell the staff you would like to have a portal. The staff will request your email address, and may have you complete a consent form. Within 30 minutes, you will receive an invitation with a link to enroll. Just click on the link and follow the instructions to complete your enrollment. Some facilities are providing onsite account creation during your stay. Ask your caregivers if it is available at the facility you visit.
