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What is the phone number for UVM?
The Office of Patient and Family Advocacy at The UVM Medical Center can help with concerns about delivery of care, 802-847-3500. Monday - Friday, 8:00 am - 4:30 pm
How to get information on equipment to assist with mobility?
Information on equipment to assist with mobility can be obtained by calling the Agency of Aging & Disabilities, 802-241-2400.
Does UVM offer translation services?
We offer programs for patients who require translation services, transportation, or assistance getting to your appointment. Several services are made available through The UVM Medical Center or through one of our partner programs in the community.
Contact
Phone: (802) 847-6984 Address: Community Health Improvement 128 Lakeside Avenue, Suite 106 Burlington, VT 05401 Email: [email protected] Website: www.uvmhealth.org/medcenter/pages/patients-and-visitors/patients/assistance/health-assistance-program.aspx
Hours
The Health Assistance Program is open Monday – Friday from 8:00am – 4:30pm, available by phone only.
Clinic Related News – Health Assistance Program at the UVM Medical Center
Jessica* recently came to Vermont with her child to escape domestic violence in a different state. Their first essential need…
What is the phone number for Central Vermont Medical Center?
If you have any questions regarding Central Vermont Medical Center’s Financial Assistance Program or your application status, contact the Financial Counseling office at 802-371-4600 Option 1, Option 1.
What is patient financial assistance?
Patient Financial Assistance Guidelines: In accordance with financial need, eligible services under this policy will receive financial assistance based upon the federal poverty guidelines. The amount of assistance provided to a patient will vary based upon their income level and the grant awarded shall ensure the patient is not responsible for more than the amount generally billed to an insured patient.
What percentage of patients are invited to present extenuating circumstances in the form of a letter to be reviewed by?
Patients above 400% of the FPLG are invited to present extenuating circumstances in the form of a letter to be reviewed by an appeals committee.
How long do you have to live in Vermont to be a patient?
Patients must live in our service area. They must be full time Vermont residents or residents living greater than 6 months in Vermont.
What is the Health Program?
The Health Program (HAP) is here to help eligible low- and middle-income families get prescription medications at no cost, even if you have insurance.
Is Green Mountain Care free?
The state of Vermont's Green Mountain Care is a family of low-cost and free health coverage programs for Vermonters. Green Mountain Care provides uninsured Vermonters with access to quality, comprehensive healthcare coverage at a reasonable cost, including the Dr. Dynasaur and Medicaid programs. To learn more about these programs or to find out which program is best for you, visit www.greenmountaincare.org.
Does Central Vermont Medical Center offer free medical care?
For patients who express financial hardship, the Central Vermont Medical Center offers free or discounted assistance programs, sometimes referred to as charity care. Our program is based upon the Federal Poverty Level Guidelines (FPLG) and eligible patients must pass both an income and assets test to qualify. In addition:
How to contact Patient Financial Services?
We will be happy to assist you with options. All payment arrangements must be approved and coordinated with the Patient Financial Sercices Office at 518-481-2241 after receipt of the first bill.
Does Alice Hyde Medical Center have a payment plan?
Yes, Alice Hyde Medical Center offers a patient payment plan or contract account in order to assist you in fulfilling your financial oblications. Payment in full is preferred; however, financial arrangements are available.The monthly payment amount should not exceed 10 percent of gross monthly income for the household.
Does Alice Hyde Medical Center offer financial assistance?
This is not an insurance program, and is not meant to replace benefits that are, or could be, received from government supported programs. It is the intention of Alice Hyde Medical Center to offer assistance ...
When will UVM start?
The plan is expected to begin on January 1, 2022. For more information, click here.
Does Porter Medical Center have financial assistance?
Porter Medical Center has Patient Financial Service Advocates who can help identify, assist, and support our patients with financial assistance to pay for their medical care. Assistance available includes assessing the patients’ eligibility, linking patients to available government funding sources, and determining whether they are eligible for charity care or financial hardship treatment.
Financial Assistance
Health Access Program
- This program provides the following types of assistance: 1. Obtaining ongoing health care at a reduced cost or free of charge 2. Affordable medications, medical equipment and supplies 3. Access to community resources and state programs 4. Managing health concerns and case management Call 802-847-6984. Monday - Thursday, 1:00 - 4:00 p.m. All calls are returned withi…
Interpreter Services
- Interpreters for sign and spoken language are available for many languages and for the hearing-impaired or deaf patients. Your case manager or social worker can arrange in in-person interpreter. Video interpretation is also available in the following languages: 1. American Sign Language 2. Vietnamese 3. Mandarin 4. Cantonese 5. Arabic 6. Hmong Arrangements can be m…
Transportation
- Chittenden County Transportation Authority (CCTA) College Street shuttle serves The UVM Medical Center, the Church Street Marketplace, Union Station, and the University of Vermont Waterman Building. For more information, please call 802-864-CCTA (2282), or visit www.cctaride.org(link is external). Transportation services for the elderly and disabled are avail…
Patient and Family Advocacy
- The Office of Patient and Family Advocacyat The UVM Medical Center can help with concerns about delivery of care, 802-847-3500. Monday - Friday, 8:00 am - 4:30 pm
- Chittenden County residents age 60 and over: Champlain Valley Agency on Aging, 802-865-0360
- Outside Chittenden County: Senior Helpline, 1-800-642-5119
- The Office of Patient and Family Advocacyat The UVM Medical Center can help with concerns about delivery of care, 802-847-3500. Monday - Friday, 8:00 am - 4:30 pm
- Chittenden County residents age 60 and over: Champlain Valley Agency on Aging, 802-865-0360
- Outside Chittenden County: Senior Helpline, 1-800-642-5119
- Health Care Ombudsman Program: Free statewide program to help Vermonters resolve problems and complaints with health insurance. Please call 802-863-2316 or toll-free at 1-800-917-7787
Mobility
- Information on equipment to assist with mobility can be obtained by calling the Agency of Aging & Disabilities, 802-241-2400.