uvm medical center patient assistance program

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What is the phone number for UVM?

The Office of Patient and Family Advocacy at The UVM Medical Center can help with concerns about delivery of care, 802-847-3500. Monday - Friday, 8:00 am - 4:30 pm

How to get information on equipment to assist with mobility?

Information on equipment to assist with mobility can be obtained by calling the Agency of Aging & Disabilities, 802-241-2400.

Does UVM offer translation services?

We offer programs for patients who require translation services, transportation, or assistance getting to your appointment. Several services are made available through The UVM Medical Center or through one of our partner programs in the community.

Contact

Phone: (802) 847-6984 Address: Community Health Improvement 128 Lakeside Avenue, Suite 106 Burlington, VT 05401 Email: [email protected] Website: www.uvmhealth.org/medcenter/pages/patients-and-visitors/patients/assistance/health-assistance-program.aspx

Hours

The Health Assistance Program is open Monday – Friday from 8:00am – 4:30pm, available by phone only.

Clinic Related News – Health Assistance Program at the UVM Medical Center

Jessica* recently came to Vermont with her child to escape domestic violence in a different state. Their first essential need…

What is financial assistance at CVPH?

The Financial Assistance Program at CVPH is designed to help people who are uninsured or underinsured and do not have the ability to pay. All patients receive medical care regardless of ability to pay. You must meet the eligibility requirements. You are expected to contribute to your care based on your ability to pay.

How to contact CVPH?

Anyone wishing to apply should contact CVPH one of the following ways: Download Application. Phone (518) 562-7074. We would be happy to provide you with an appointment to assist you in completing your application.

What documentation is required for financial assistance?

What documentation is required? In order to determine the fee-scale amount and eligibility for financial assistance, the patient will have to provide the following documentation: All household income documents; pay stubs or W2 withholding form. Pension or retirement benefits.

Is CVPH an insurance program?

You are expected to contribute to your care based on your ability to pay. This is not an insurance program, and is not meant to replace benefits that are, or could be, received from government-supported programs. It is the intention of CVPH to offer assistance to our most financially needy patients. View our Financial Assistance Policy.

Does CVPH have a payment plan?

Yes, CVPH offers a patient payment plan or contract account in order to assist you in fulfilling your financial obligations. Payment in full is preferred; however, financial arrangements are available. If you have a financial hardship, please call our Financial Advocates. We will be happy to assist you with options.

What is the phone number for Central Vermont Medical Center?

If you have any questions regarding Central Vermont Medical Center’s Financial Assistance Program or your application status, contact the Financial Counseling office at 802-371-4600 Option 1, Option 1.

What is patient financial assistance?

Patient Financial Assistance Guidelines: In accordance with financial need, eligible services under this policy will receive financial assistance based upon the federal poverty guidelines. The amount of assistance provided to a patient will vary based upon their income level and the grant awarded shall ensure the patient is not responsible for more than the amount generally billed to an insured patient.

What percentage of patients are invited to present extenuating circumstances in the form of a letter to be reviewed by?

Patients above 400% of the FPLG are invited to present extenuating circumstances in the form of a letter to be reviewed by an appeals committee.

How long do you have to live in Vermont to be a patient?

Patients must live in our service area. They must be full time Vermont residents or residents living greater than 6 months in Vermont.

What is the Health Program?

The Health Program (HAP) is here to help eligible low- and middle-income families get prescription medications at no cost, even if you have insurance.

Is Green Mountain Care free?

The state of Vermont's Green Mountain Care is a family of low-cost and free health coverage programs for Vermonters. Green Mountain Care provides uninsured Vermonters with access to quality, comprehensive healthcare coverage at a reasonable cost, including the Dr. Dynasaur and Medicaid programs. To learn more about these programs or to find out which program is best for you, visit www.greenmountaincare.org.

Does Central Vermont Medical Center offer free medical care?

For patients who express financial hardship, the Central Vermont Medical Center offers free or discounted assistance programs, sometimes referred to as charity care. Our program is based upon the Federal Poverty Level Guidelines (FPLG) and eligible patients must pass both an income and assets test to qualify. In addition:

When will UVM start?

The plan is expected to begin on January 1, 2022. For more information, click here.

Does Porter Medical Center have financial assistance?

Porter Medical Center has Patient Financial Service Advocates who can help identify, assist, and support our patients with financial assistance to pay for their medical care. Assistance available includes assessing the patients’ eligibility, linking patients to available government funding sources, and determining whether they are eligible for charity care or financial hardship treatment.

Financial Assistance

Health Access Program

Interpreter Services

Transportation

Patient and Family Advocacy

Mobility