Patient-Helpdesk.com

mercy patient assistance program

by Forest Streich Published 2 years ago Updated 1 year ago
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Mercy strives to provide assistance to patients and families who are truly unable to fulfill their financial obligations to us for medical services provided. We offer insurance screenings, a Financial Assistance Program and discounted fees for uninsured patients who do not qualify for the Financial Assistance Program. Interest free loans and long-term payment plan options are also available.

Full Answer

What services does the Mercy Health financial assistance program cover?

The Mercy Health Financial Assistance Program may be used for all medically necessary hospital services, including inpatient, emergency and outpatient services for residents within our service area. Which Services Do Not Apply?

What is Mercy Health doing to help patients with disabilities?

We honor the rights of individuals with disabilities and accommodate all patients, including those who do not speak English as their first language. Learn more about the financial assistance resources offered at Mercy Health. Mercy Health accepts a variety of health insurance types from many carriers to best serve our communities.

Are services provided by Mercy Health Physician Partners billed separately or together?

Services provided by Mercy Health Physician Partners (MHPP) are billed separately, but are covered by Mercy Health Financial Assistance. If you have questions about your bill or want to apply for financial assistance, please contact Patient Business Services – Farmington (PBS-F) Customer Service toll free at 1-866-611-1512.

Where do I send the mercy patient Serv application form?

Please mail all items listed below to 620 S Glenstone Avenue Springfield, MO 65802 (mail address only location): You may also email all supporting documentation to: [email protected] Financial Assistance Application (following page of this document)

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Does Merck charge for enrollment?

Merck is not associated with any individuals or organizations that may charge patients a fee to assist them in completing enrollment forms for our programs. These individuals or organizations are acting independently of Merck, and do not have Merck's consent.

Is Merck a participant in the Medicine Assistance Tool?

Merck is a proud participant in the Medicine Assistance Tool.

Can you go without a Merck?

At Merck, we believe that no one should go without the medicines or vaccines they need. That is why the company provides certain medicines and adult vaccines for free to people who do not have prescription drug or health insurance coverage and who, without our assistance, cannot afford their Merck medicine and vaccines.

What is not included in the Financial Assistance Program?

Our Financial Assistance Program does not include the following: Cosmetic surgery. Services that are not medically necessary. Services to patients who qualify for county, state or federal assistance; other assistance programs; or other health care coverage.

What is the number to contact for financial counseling in Grand Rapids?

For financial counseling assistance, please contact us at 616-685-6143 (Grand Rapids) or 231-672-4357 (Muskegon).

Is Mercy Health Financial Assistance billed separately?

Services provided by Mercy Health Physician Partners (MHPP) are billed separately, but are covered by Mercy Health Financial Assistance. If you have questions about your bill or want to apply for financial assistance, please contact Patient Business Services – Farmington (PBS-F) Customer Service toll free at 1-866-611-1512.

Can I set up a payment plan?

Interest-free, short-term financing may be available. Under our short-term financing program, you may pay balances in equal installments of at least $50 for a period of up to 24 months. Auto-pay using a credit or debit card is required for all payment plans.

Pay costs over time with CareCredit

CareCredit is a health, wellness and personal care credit card that gives you the ability to pay overtime with promotional financing options* for expenses of $200 or more.

Community Care Program

Through our Community Care Program, you may apply for and qualify for reduced prices or free services, depending on your eligibility.

Illinois hospital uninsured patient discount information

An uninsured Illinois resident who meets certain income requirements may qualify for a discount on hospital services. You can apply for consideration under Mercyhealth's Financial Assistance Program. Call call 800.236.0999 or ask to speak with a patient financial counselor at any Mercyhealth location.

What if I need help applying for financial assistance?

For more information about our Financial Assistance Program, call 608.741.7630 or 866.269.7115. You can also stop by the main reception desks at one of our hospitals.

How to register for my chart at Mercy Health?from mercy.com

Register by phone - Prefer to register for my chart by phone? Simply call the Mercy Health MyChart help desk at 844-552-4278. Please note, COVID-19 Vaccine scheduling is not available through the MyChart Help Desk.

What is Mercy Health's MyChart?from mercy.com

MyChart can help you take control of your health with free, personalized and secure 24/7 online access to health care. With MyChart, patients of Mercy Health can make an appointment, view health information, get test results, refill prescription and communicate with your care team.

How to sign up for MyChart?from mercy.com

There are three easy ways to sign up for MyChart: 1 Register online - You may have been given a 10-digit activation code at your last doctor's appointment. If so, click here to register online. No need to worry if you don't have an activation code. You can still register for MyChart by providing a little bit of information about yourself. Click here to register without an activation code. 2 Register at your provider's office - It's quick and easy to set up an account at your health care provider’s office during your next appointment. 3 Register by phone - Prefer to register for my chart by phone? Simply call the Mercy Health MyChart help desk at 844-552-4278. Please note, COVID-19 Vaccine scheduling is not available through the MyChart Help Desk.

What is Mercy behavioral health?from mercytn.org

Mercy Behavioral Health Services allows for more integrated mental and behavioral health services to children and adults. Licensed therapists and counselors work hand-in-hand with patients’ primary care physicians, psychiatrists and psychiatric nurse practitioners to care for the whole person. Patients are guided to discover their own unique identities and navigate life’s challenges in a comforting, encouraging, faith-based environment.

What is a client assist?from mercytn.org

Assisting clients in gaining access to other treatment services as needed

How to get information on medical assistant programs?from cmaprograms.org

Get information on Medical Assistant programs by entering your zip code and request enrollment information.

Is Missouri a good place to be a medical assistant?from cmaprograms.org

MA – Medical Assistants in Missouri are in good shape as the recent forecasts from O*NETsuggest enormous growth. By the year 2020, the national demand for this job is anticipated to increase at an excellent level. With that said, if you are planning on becoming a (MA) Medical Assistant, your timing simply couldn’t be any better.

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Apply For Financial Assistance

Qualifying Services

  • The Mercy Health Financial Assistance Program may be used for all medically necessary hospital services, including inpatient, emergency and outpatient services for residents within our service area.
See more on mercyhealth.com

Which Services Do Not Apply?

  • Our Financial Assistance Program does not include the following: 1. Cosmetic surgery 2. Services that are not medically necessary 3. Services to patients who qualify for county, state or federal assistance; other assistance programs; or other health care coverage 4. Services that result from patients going out of their insurance network for care 5. Balances due to insurance deductibles, …
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Other Bills

  • You may receive separate bills for other medical services that are related to your hospital visit. Please contact those service providers directly regarding any insurance or payment questions. Select a location below to see a list of those providers that includes individual doctors, practice groups, or any other entities that provide emergency or medically necessary care at Mercy Healt…
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Payment Plan Options

  • Internal Payment Plan
    Patients who are able to pay the account balance due within 90 days can call 1-800-494-5797 to make arrangements.
  • External Payment Plan
    Our website is www.AccessOneMedCard.com. We offer extended payment plans to patients through our partner AccessOne. They offer no-interest and flexible low-interest payment plans that are tailored to your health and financial situation. Their program covers all patients regardle…
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