Patient-Helpdesk.com

spectrum my health patient assistance line

by Dr. Fiona Gulgowski Published 2 years ago Updated 1 year ago
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You can enroll by calling one of our Customer Service Representatives at 833.261. 4563.

Full Answer

What services does Spectrum Health MyChart offer?

Provider Services: Spectrum Health MyChart provides Internet capabilities to connect you with qualified healthcare providers ("Providers") using secure e-mail messaging or live two-way video and audio (telephone) transmissions for the diagnosis and treatment of patients over the Internet (collectively, “Virtual Visits”).

How do I contact Spectrum Health?

Contact Us. Note: If you need to discuss private or sensitive information, call your health care provider. For more information, read our Patient Privacy policy . You can also send us a secure message using MyHealth. By Mail Spectrum Health 100 Michigan St. NE Grand Rapids, MI 49503 By Phone Toll free at 866.989.7999.

What is the Spectrum Health app?

The Spectrum Health app is a free software application you can download to your smartphone or tablet. Use it to access MyChart, find a doctor or location, and pay your bills from your mobile device. Trust us to keep your health information safe and protected. MyChart follows all federal and state privacy laws.

What is Spectrum Health's Policy on links?

Spectrum Health reserves the right to terminate any link or linking program at any time. Spectrum Health provides such links only as a convenience to you. Spectrum Health has not endorsed, tested or verified any information, programs, companies, or products on sites to which it links.

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What is Spectrum Health's anti-racism pledge?

Today, Spectrum Health issued an anti-racism pledge, committing to act against structural racism and pledging to take on the challenge to eliminate racism and its impact on health, hope and lives.

When is the new enrollment period for health insurance?

A new special enrollment period for individuals and families using Marketplace coverage served by the HealthCare.gov platform opens February 15 through August 15, 2021. Financial counselors are available to help you find the right 2021 health insurance coverage.

How to find out what your insurance covers?

Not all services are covered by all insurance contracts. To find out what your plan covers, call the customer or member services department of your insurance company . The phone numbers are on your insurance card. Your employer, or the company your insurance is offered through, may be able to help answer this question.

Do you have to bill a doctor separately?

Many physician specialists are not hospital employees, so it is necessary for them to bill for their services separately. These bills may cover services provided by doctors in the Emergency Department, and/or reading diagnostic tests, for example. If you have questions about a bill from a physician, call the number on the bill or contact the physician’s office.

What is the phone number for Spectrum Health?

Email: [email protected]. Phone: 616.391.2624. Other Websites: Please be aware that when you are using Spectrum Health MyChart, you could be directed to other sites that are beyond Spectrum Health’s control.

How long does Spectrum Health MyChart take to be waived?

Any cause of action you may have with regard to the use of Spectrum Health MyChart must be instituted within six months after the claim or cause of action arises or be forever waived and barred.

What to do if you suspect unauthorized use of Spectrum Health?

Contact Spectrum Health immediately if you suspect unauthorized use of your Account, or any other unauthorized activity on your Account. You must exit fully out of your Account at the end of each session. You are and will be responsible for all activities conducted on Spectrum Health MyChart that make use of your Account, including any use you may subsequently contend was not authorized by you.

Does Spectrum Health provide virtual visits?

All of the Providers are employed by Spectrum Health or have contracted with Spectrum Health to provide Virtual Visits through Spectrum Health MyChart. VIRTUAL VISIT SERVICES ARE NOT INTENDED FOR EMERGENCIES OR URGENT SITUATIONS.

Can Spectrum Health MyChart be used for emergency room?

Messaging: If messaging is enabled, Spectrum Health MyChart can be used to send secure e-mails to your Spectrum Health healthcare providers. If you have an urgent question, call your healthcare provider or go to the Emergency Room. You may only use Spectrum Health MyChart to ask questions about your own healthcare or care for individuals with whom you have Shared Access. Your messages may be seen by others including staff in your healthcare provider’s office, such as the receptionist, by technology staff of Spectrum Health, and by others as necessary to provide the services.

Does Spectrum Health MyChart include my medical records?

It does not take the place of your doctor. Spectrum Health MyChart does not include your entire medical record. Because Spectrum Health MyChart does not include all of your medical information, you should ensure that your provider is aware of all the medicines that you take and all the providers that you see.

Can you get prescriptions through virtual visits?

Prescription Policy. Certain prescriptions will not be available through Virtual Visits. If a Provider prescribes a medicine, it will be based on the medical judgment of the Provider. The number of doses of medicine prescribed may be limited, and follow-up with your doctor may be required. Spectrum Health MyChart is not a pharmacy.

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