Please contact our Patient Experience team with any concerns or complaints about any St. Peter's Health Partners hospital or provider office. Hospital Complaints : 518-525-1192. Provider Office Complaints: 518-525-6654
Full Answer
What payment options does St Peter's health partners offer?
For patients who require financial assistance or who experience temporary financial hardship, St. Peter's Health Partners offers several assistance and payment options, including charity and discounted care, short-term and long-term payment plans.
What if I am not a St Peter’s health patient?
If you are not a St. Peter’s Health patient but want electronic access to another adult’s health care information, you must complete the Patient Portal Proxy Registration form. A non-St. Peter's Health portal will be created for you.
Does St Peter’s University Hospital in New Jersey have free healthcare?
New Jersey Charity Care Under the State of New Jersey’s Charity Care Program, Saint Peter’s University Hospital provides free care or care for reduced charges to a patient who qualifies, regardless of race, age, religion, national origin, gender or any other grounds unrelated to the patient’s need for service.
What is the address for St Peter's hospital?
St. Peter's is committed to providing high-quality patient care in a compassionate manner. Our Patient Guide is provided to answer basic questions tha St. Peter's Hospital 315 S. Manning Blvd., Albany, New York (NY), 12208
What is a patient portal registration form?
An individual Patient Portal Registration Form is a legal document completed by by an adult patient giving St. Peter's Health permission to create a Patient Portal.
How to reset patient portal password?
Your log on ID and password can be reset by using the links on the Patient Portal logon page. This will also unlock a locked Patient Portal. When these requests are made the information entered must match your Patient Portal account. If you need assistance, please contact Patient Portal Support.
How old do you have to be to sign up for a patient portal?
Please note, you must be 18 years and older or emancipated to sign up for a Patient Portal.
How to get a list of documents for charity care?
To get a list of required documents to complete a Charity Care application, please contact financial counselors in our Resource Services Department at 732-745-8600, extension 5019. When all of your documents are gathered, contact our financial counselors to schedule an appointment.
What is the phone number for hospital discharge?
If you and/or your family have any questions concerning your hospital bill, please contact a billing service representative in our Patient Accounts Department at 732-745-8550.
What is the number to contact for New Jersey Medicaid?
If there are financial difficulties that make the deposit or full payment impossible, please contact our Resource Services Department at 732‑745‑8600, extension 5019 as soon as possible. Together, we can develop a payment schedule or determine if you qualify for New Jersey Medicaid, New Jersey Charity Care, or Saint Peter’s Compassionate Billing Rate.
Do you have to pay for health insurance prior to admission?
If you have health insurance that does not cover the complete cost of your care, you will be required to pay the difference prior to admission and before you receive the scheduled services.
Does Saint Peter's Hospital pay your hospital bill?
If you have health insurance coverage, Saint Peter’s will bill your health insurance company. We will contact your health insurance company if there is any problem in processing the claim. However, if we do not receive payment from them in about 45 days, we will contact you for payment. You may then seek a refund from your health insurance company.
Does Saint Peter's Hospital have a charity program?
Under the State of New Jersey’s Charity Care Program, Saint Peter’s University Hospital provides free care or care for reduced charges to a patient who qualifies, regardless of race, age, religion, national origin, gender or any other grounds unrelated to the patient’s need for service. To get a list of required documents to complete a Charity Care application, please contact financial counselors in our Resource Services Department at 732-745-8600, extension 5019.
Does a hospital bill include a physician?
Your hospital bill does not include the fees of your physician (s) such as radiologists, anesthesiologists, pathologists, cardiologists, psychiatrists and emergency medicine physicians.
Why donate?
Donations to the Foundation help support equipment needs, capital improvements and direct patient assistance, enabling St. Peter’s Health to provide the most advanced, safe and high quality care for the benefit of everyone in our community.
Ways to give
Your donations ensure the continued improvement, accessibility and affordability of health care services for our community. Wherever you choose to give, donating is easy!
How to contact Providence Medical?
Contact Us for Financial Help. For more information about getting help with your Providence medical bills, please call 855-229-6466, request an appointment with a financial counselor or visit a billing office at your local Providence facility. We can give you any forms you need and can help you apply for assistance.
How does Providence Cares work?
In keeping with our mission and core values, Providence cares for people and their health needs regardless of their ability to pay. We are committed to working with our patients through any financial issues, including finding ways to make medical care more affordable — even if that means lowering our bills to accommodate special needs and circumstances. We know that people sometimes get sick very suddenly and that medical bills can be hard to pay. If you are having trouble paying for all or some of your health care, we encourage you to talk with a Providence Financial Counselor or someone in our business office about how we can help you.
